Northmead Bowls Club

Introduction

Northmead Bowls Club ("we", "our", "us", "the Club") respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our Club, whether in person, through our website, or other means.

Information Officer

Our designated Information Officer is responsible for ensuring compliance with POPIA and addressing any queries related to this Privacy Policy. Contact details:

Email: northmeadbowls@gmail.com
Phone: 011 849 7357
Address: Cnr 8th Avenue & 3rd Street, Northmead, Benoni

Information We Collect

We may collect the following personal information:

Membership Information: Name, contact details, ID number, address, emergency contacts, bowling experience
Financial Information: Payment details, membership fees, transaction history
Event Participation: Registration details, results, photographs
Website Usage: IP address, browser information, cookies, usage data
Communications: Email correspondence, feedback, inquiries
Health Information: Medical conditions relevant to participation (with explicit consent)

Purpose of Processing

We process your personal information for the following purposes:

Managing club membership and administration
Organizing and facilitating bowling events and competitions
Communication about club activities, news, and events
Processing payments and maintaining financial records
Complying with legal and regulatory obligations
Maintaining the security and management of our facilities
Improving our services and website functionality
Marketing and promoting club activities (with consent)

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Contract: Processing necessary for the performance of our membership agreement
Consent: Where you have given clear consent for specific purposes
Legitimate Interests: Where processing is necessary for our legitimate interests, such as ensuring the proper functioning of the Club
Legal Obligation: Where processing is necessary to comply with legal requirements

Data Sharing and Disclosure

We may share your personal information with:

Bowling governing bodies for registration and competition purposes
Service providers who assist in our operations (e.g., payment processors, IT services)
Legal and regulatory authorities when required by law
Emergency services in case of medical emergencies

We require all third parties to respect the security of your personal information and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

Data Security

We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way. These measures include:

Secure storage of physical documents
Password protection and encryption for digital information
Access controls limiting who can access your information
Regular security assessments and updates
Staff training on data protection

Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Membership information is typically retained for the duration of your membership plus 5 years after termination. Financial records are kept for 7 years as required by tax laws.

Your Rights Under POPIA

Under POPIA, you have the right to:

Request access to your personal information
Request correction of inaccurate personal information
Request deletion of your personal information (subject to legal requirements)
Object to processing of your personal information
Lodge a complaint with the Information Regulator
Withdraw consent previously given

Cookies and Website Usage

Our website uses cookies and similar technologies to enhance user experience and collect usage information. You can control cookies through your browser settings.

Photography and Media

Photographs and videos may be taken at club events for promotional purposes. By participating in club events, you consent to being photographed and recorded. If you wish not to be included, please notify the event organizer or our Information Officer.

Children's Privacy

We may collect personal information from children under 18 with the consent of a parent or guardian. Parents/guardians have the right to review and request deletion of their child's information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and will be effective immediately upon posting.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our Information Officer:

Email: northmeadbowls@gmail.com
Phone: 011 849 7357
Address: Cnr 8th Avenue & 3rd Street, Northmead, Benoni

Last Updated: June 2, 2025